{"id":20380,"date":"2023-03-08T10:34:07","date_gmt":"2023-03-08T09:34:07","guid":{"rendered":"https:\/\/www.votronic.de\/form-technical-support\/"},"modified":"2025-10-14T15:45:22","modified_gmt":"2025-10-14T13:45:22","slug":"form-technical-support","status":"publish","type":"page","link":"https:\/\/www.votronic.de\/en\/form-technical-support\/","title":{"rendered":"Form &#8211; Technical support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; custom_padding=&#8221;8%||4%||false|false&#8221; custom_padding_tablet=&#8221;20%||4%||false|false&#8221; custom_padding_phone=&#8221;35%||4%||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Votronic-headline|600|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_line_height=&#8221;1.8em&#8221; header_font=&#8221;|||on|||||&#8221; header_2_font=&#8221;Votronic-Marsden|900||on|||||&#8221; header_2_text_color=&#8221;#01a0e2&#8243; header_2_font_size=&#8221;2.4vw&#8221; header_2_letter_spacing=&#8221;4px&#8221; header_3_font=&#8221;Votronic-Marsden|||on|||||&#8221; header_3_text_color=&#8221;#01a0e2&#8243; header_3_font_size=&#8221;2.6vw&#8221; header_3_letter_spacing=&#8221;3px&#8221; custom_margin=&#8221;||5px||false|false&#8221; custom_margin_tablet=&#8221;||20px||false|false&#8221; custom_margin_phone=&#8221;||20px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;||40px|||&#8221; animation_direction=&#8221;bottom&#8221; hover_enabled=&#8221;0&#8243; header_2_font_size_tablet=&#8221;52px&#8221; header_2_font_size_phone=&#8221;34px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; header_3_font_size_tablet=&#8221;8vw&#8221; header_3_font_size_phone=&#8221;12vw&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Technical support<span style=\"text-decoration: underline;\"><br \/><\/span><\/h3>\n<p>[\/et_pb_text][dsm_contact_form_7 cf7_library=&#8221;11282&#8243; input_background_color=&#8221;#efefef&#8221; file_background_color=&#8221;gcid-27d2ce06-760f-42d2-a1c5-7c4ce4f33136&#8243; validation_success_background_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; labels_text_color=&#8221;#FFFFFF&#8221; input_textarea_select_text_color=&#8221;#000000&#8243; placeholder_font=&#8221;||||||||&#8221; placeholder_text_color=&#8221;#000000&#8243; error_msg_text_color=&#8221;gcid-27d2ce06-760f-42d2-a1c5-7c4ce4f33136&#8243; success_validation_text_color=&#8221;gcid-27d2ce06-760f-42d2-a1c5-7c4ce4f33136&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; border_color_all_image=&#8221;#FFFFFF&#8221; border_color_all_error_msg=&#8221;gcid-27d2ce06-760f-42d2-a1c5-7c4ce4f33136&#8243; border_color_all_validation_success=&#8221;gcid-27d2ce06-760f-42d2-a1c5-7c4ce4f33136&#8243; global_colors_info=&#8221;{%22gcid-27d2ce06-760f-42d2-a1c5-7c4ce4f33136%22:%91%22border_color_all_validation_success%22%93}&#8221;][\/dsm_contact_form_7][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]Please give our technicians sufficient time to deal with your enquiry at their leisure. We will endeavor to answer your questions as quickly as possible. Unfortunately, this is not always possible at short notice. We therefore ask for your patience.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technical support<div class=\"et_pb_with_border et_pb_module dsm_contact_form_7 dsm_contact_form_7_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"\">\n\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f22089-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"22089\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/20380#wpcf7-f22089-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"22089\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f22089-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"form_half\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Inquiry\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required wpcf7-exclusive-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"Inquiry\" value=\"Commercial\" \/><span class=\"wpcf7-list-item-label\">Commercial<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"Inquiry\" value=\"Private\" \/><span class=\"wpcf7-list-item-label\">Private<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half form_half_last\" style=\"color:#01a0e2\">\n\t<p>* Mandatory fields\n\t<\/p>\n<\/div>\n<div class=\"form_half\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Company\" value=\"\" type=\"text\" name=\"Company\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half form_half_last\">\n\t<p><span class=\"wpcf7-form-control-wrap dsm-contact-form-7-select\" data-name=\"Salutation\"><select class=\"wpcf7-form-control wpcf7-select et_pb_contact_select input\" aria-invalid=\"false\" name=\"Salutation\"><option value=\"Mr\">Mr<\/option><option value=\"Mrs\">Mrs<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Firstname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name*\" value=\"\" type=\"text\" name=\"Firstname\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half form_half_last\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"Surname\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Street\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Street &amp; house number\" value=\"\" type=\"text\" name=\"Street\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half form_half_last\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"countrytext-792\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-countrytext wpcf7-text wpcf7-validates-as-countrytext\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"countrytext-792\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"ZIPcode\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"zip code\" value=\"\" type=\"text\" name=\"ZIPcode\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half form_half_last\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"City\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"City\" value=\"\" type=\"text\" name=\"City\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Phone number\" value=\"\" type=\"tel\" name=\"Phone\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half form_half_last\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"mail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail Address*\" value=\"\" type=\"email\" name=\"mail\" \/><\/span>\n\t<\/p>\n<\/div>\n<p>Data about your device\n<\/p>\n<div class=\"form_half\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Item_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Item number\" value=\"\" type=\"text\" name=\"Item_number\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half form_half_last\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Device_type\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Device type or name\" value=\"\" type=\"text\" name=\"Device_type\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Serial_number\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"serial number\" value=\"\" type=\"text\" name=\"Serial_number\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"form_half form_half_last\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Purchase_date\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"purchase date\" value=\"\" type=\"text\" name=\"Purchase_date\" \/><\/span>\n\t<\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Subject*\" value=\"\" type=\"text\" name=\"Subject\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message*\" name=\"Message\"><\/textarea><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"upload-file-800\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-drag-n-drop-file d-none\" aria-invalid=\"false\" type=\"file\" multiple=\"multiple\" data-name=\"upload-file-800\" data-type=\"pdf|jpeg|jpg|png\" data-min=\"1\" data-max=\"10\" data-id=\"22089\" data-version=\"free version 1.3.9.7\" accept=\".pdf, .jpeg, .jpg, .png\" \/><\/span>\n<\/p>\n<p>File attachment (max. 4MB, file formats: PDF, JPG, JPEG and PNG)\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"DSGVO\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"DSGVO\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and understood the information on <a style=\"color:#01a0e2;\" href=\"https:\/\/www.votronic.de\/en\/data-protection\/\" target=\"_blank\">data protection<\/a>.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><button class=\"wpcf7-form-control wpcf7-submit has-spinner et_pb_button et_pb_bg_layout_light\" type=\"submit\" value=\"Submit\">Submit<\/button>\n<\/p><input type='hidden' class='wpcf7-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Please give our technicians sufficient time to deal with your enquiry at their leisure. We will endeavor to answer your questions as quickly as possible. Unfortunately, this is not always possible at short notice. We therefore ask [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":126,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-20380","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.votronic.de\/en\/wp-json\/wp\/v2\/pages\/20380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.votronic.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.votronic.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.votronic.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.votronic.de\/en\/wp-json\/wp\/v2\/comments?post=20380"}],"version-history":[{"count":2,"href":"https:\/\/www.votronic.de\/en\/wp-json\/wp\/v2\/pages\/20380\/revisions"}],"predecessor-version":[{"id":20382,"href":"https:\/\/www.votronic.de\/en\/wp-json\/wp\/v2\/pages\/20380\/revisions\/20382"}],"wp:attachment":[{"href":"https:\/\/www.votronic.de\/en\/wp-json\/wp\/v2\/media?parent=20380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}