In our online library under DOWNLOAD, we offer all manuals for our current products, including practical circuit examples and suitable minimum cable cross-section recommendations. There you will also find information on product changes in the PCN (Product Change Notifications).

If you require documentation for VOTRONIC products not listed there or if you have a technical question or even a technical problem with one of our products, please contact our technical support team. There are three options available to you, depending on the nature of your enquiry:

The best approach if you have a technical inquiry or problem, or a general question about our products. Your written inquiry allows us to examine the situation in advance and, if desired, contact you by phone. To help us help you in the best way possible, please include as much relevant information as possible with your inquiry, ideally including the serial number of your VOTRONIC device and a few pictures of the installation situation. Please also use this form of contact if you require technical documentation or documentation regarding UN-ECE R10 approval for your device.

info@votronic.de / service@votronic.de:

If you are already in contact with us, or if you have any questions about an ongoing service process, please send us an email directly.

Our central telephone number is 06641 911730:
Please call us if you have a quick technical question about a product or would like our technical support team to call you back.

Please note that technological developments on the market are happening rapidly and we cannot fully assess every system remotely based on the information you provide. We do our best to provide you with competent and well-founded answers to all your questions, but sometimes we reach our limits. If you are still unable to solve the problem despite our support, we strongly recommend that you contact a specialist company. You can find competent contacts in your area here.