Get in Touch with us!

VOTRONIC Elektronik-Systeme GmbH
Johann-Friedrich-Diehm-Str. 10
36341 Lauterbach
GERMANY

You can reach us:
Monday to Thursday
Friday


7.30 to 16.15 o´clock
7.30 to 13.00 o´clock

Phone.:
Fax:

Email:

+49 6641 91173-0
+49 6641 91173-10

info[at]votronic.de

Attention:
As a developer and manufacturer of innovative electronic devices for mobile use we sell our products exclusively to commercial customers.

Zentrale

Contact Form

ll of our devices are completed by a particular mounting instruction and detailed operation manual which shows all descriptions you need. These manuals you will find (in German) on this website to each device in the corresponding category in the description and in our Online-Library.

In case of further technical questions or information (e.g. manual in English) please refer to our Technical Support and leave a message for our ingeneers.

Technical Support

  Please use the following contact form necessarily

Contact Form

You also can send us your message by an email.

Email:  technik[at]votronic.de

Our ingeneers will come back to you as soon as possible to give you important hints and professional advices for installation and operation.

ATTENTION: We kindly ask for your understanding that we are not able to give a detailed and individual support for a complete installation. The technical conception of the several devices in a vehicle depends on personal effords and purposes. Each part (electric, gas, water a.s.o.) is quite specific for itself and must be coordinated with all others. For this it is absolutely necessary to contact a versed specialist with in-depth knowledge in the technical conditions and standards (DIN).

Our electronic devices are just one part of the technical conception, so we are not able to give a support or recommendation for the other devices. For the explanation of the technical functions, operation and installion of our products our engineers will support you during the time which is mentioned above. For all other questions please contact a specialist you trust.

Phone.:
Fax:

Email:

+49 6641 91173-0
+49 6641 91173-26

service[at]votronic.de

In case of questions to our
repair service or requests to
your ongoing repair order
please use the contact form
or send us an email.

 

Repair Service

Contact Form

"Made in Germany" is our central philosophy. Based on this philosophy quality and service are our main targets. As a fact we support you in all questions and problems with our devices and also take care in case of malfunctions or a defective unit. In such a case please send us the defective device with a detailed description of the problem and your complete contact details to the following address:

VOTRONIC Elektronik-Systeme GmbH
– SERVICE –
Johann-Friedrich-Diehm-Str. 10
36341 Lauterbach
GERMANY

Only after a thorough inspection we can make a reliable statement about the kind of default. In case of production-related malfunction, the device will be repaired and sent back to under warranty and for free. Otherwise you will receive a detailed cost estimate as a basement to decide if the device should be repaired or not.

Please understand that we require a service fee for the testing older devices (> 5 years) if the device turns out to be error-free.

If you are going to send us a defictive device please do it well packaged and postal paid.
A supposed defective device does not constitute a claim for a not free shipment.
In the case of shipments delivered unfree, acceptance is generally denied.

For shipments from abroad please be sure to pay attention to compliance with customs regulations.
In case of missing or incorrect documents your parcel will be rejected by customs authorities.

For all questions about your order or availability of our products please contact our sales team. Your customer number will make it easier to help you so please keep it ready.
If your received an offer or order confirmation in advance please let us know the concerning document number.

Phone:
Fax:

Email:

+49 6641 91173-73
+49 6641 91173-20

verkauf[at]votronic.de

Your contact:

  • Mrs. Rahn
  • Mrs. Orf
 

Sales Department

Contact Form

We kindly ask for understanding that we only accept wridden orders.

You want to become a business partner or distributor or ask for the recent prices? If you do so please contact our VOTRONIC Sales-Team. They will send you the actual price lists or other information you need. They also maintain the list of distributors and dealers and will support you in all questions regarding selling our products.

Phone:
Fax:

Email:

+49 6641 91173-74
+49 6641 91173-22

vertrieb[at]votronic.de

Your contact:

  • Mr. Domaschka
 

Sales Marketing

Contact Form

Your data and information are only used for this inquiry
and NOT for promotional purposes. Passing to third parties does not take place.
Please note our privacy policy.

EMHC CIVD
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